Frequently Asked Questions (FAQ)

Frequently Asked Questions - Tiranga

General Information FAQ

Is Tiranga Authorized to Operate in India?

Yes, Tiranga Lottery is fully licensed and authorized to operate as an online gaming platform in India.

When Was Tiranga Established?

Founded in 2013.

What Are the Welcome Bonus Offers at Tiranga?

Tiranga offers a generous welcome bonus for new players. For more details, please visit our website.

How Can I Make a Deposit on Tiranga?

To deposit, go to the deposit section, select your preferred payment method, enter the amount, and complete the transaction.

Account Registration FAQ

How do I sign up ?

Visit our official website or download our mobile app. Click on ‘Sign-Up’ or ‘Register,’ fill out the form, accept the Terms of Service, and complete the registration process. You can then log in to your new account.

What are the registration requirements?

You must be at least 18 years old and provide accurate personal details. Only one account is allowed per player, and using false or fraudulent information is prohibited.

Bonuses and Promotions FAQ

How does the first deposit bonus work at Tiranga?

After your first deposit, you’ll receive a bonus based on the amount, ranging from 100 to 100,000 INR.

What is the Recommendation Code, and how do I use it?

The Recommendation Code is needed during registration. Use the official code 154713178204 to complete the sign-up process.

Legal and Account-Related FAQ

Is creating an account with Tiranga legal?

Yes, creating an account with Tiranga is completely legal, as we are a licensed provider of online gaming in India.

Can I have multiple accounts with Tiranga?

No, each player can have only one personal account. Creating multiple accounts may lead to account deletion.

Why can’t I register?

Registration issues may occur due to regional restrictions. Please reach out to our 24/7 support team for help.

Technical Support and Troubleshooting FAQ

How do I reset my password on Tiranga App?

To reset your password, visit the Tiranga website, log into your account, and contact customer service via live chat for help.

Can I play Tiranga on a PC?

Yes, Tiranga is optimized for PC users, offering a smooth and enhanced gaming experience.

What should I do if I have issues playing Tiranga on my computer?

Check our FAQ section for possible solutions, or contact customer service for further assistance.

What are common issues faced by Tiranga players?

Players may encounter app crashes, slow page loads, or transaction errors.

How can I fix login issues on Tiranga?

Make sure your account details are up to date and contact customer support if you still cannot log in.

What security steps should I take while playing Tiranga?

Use a secure internet connection, update your password regularly, avoid public Wi-Fi for financial transactions, and review your privacy settings.

Responsible Gaming FAQ

How can I play responsibly on Tiranga?

Set limits for time and budget, and stick to them. This will help you enjoy gaming responsibly.

Customer Support FAQ

How quickly will Tiranga respond to my emails?

We respond to emails within 24 hours. In many cases, we reply sooner depending on the volume of inquiries.

How can I contact Tiranga customer support?

You can contact us via:

Email: We typically respond within 24 hours.
Live Chat: Available 24/7 on our website for immediate help.

Is Telegram support available outside business hours?

No, support through Telegram is available only during business hours. However, email and live chat are available 24/7.

Is live chat available at all times?

Yes, our live chat support is available 24/7 on our website.

Can I contact support via the Tiranga mobile app?

Yes, you can reach our support team through the mobile app. The app includes a “Contact Us” section, FAQs, tutorials, and live chat.

What language should I use to contact Tiranga support?

Our customer support is provided primarily in English.

Will Tiranga help with game rules or terms of play?

Definitely! We’re happy to assist with any questions about game rules, technical issues, or betting terms.

Recharge Issues FAQ

What should I do if I’m unable to recharge?

Try using a different payment method or bank. Also, ensure that your account has enough funds for the transaction.

What if my recharge doesn’t show up in my account?

If the funds don’t appear within 5 minutes, contact our live chat support and share the payment receipt for assistance.

Withdrawal Issues FAQ

What happens if I enter incorrect bank details for withdrawal?

If you enter incorrect details, contact our live chat support with the correct information to resolve the issue and try again.

What should I do if the withdrawal was successful but I haven’t received the funds?

If you don’t receive the withdrawal within 3 days, contact our live chat support with your bank statement and video proof for verification.

What should I do if my withdrawal fails?

If your withdrawal fails, provide your game ID and phone number to our live chat support for investigation.

What should I do if my withdrawal is delayed?

Check that there are no issues with your bank account. If everything seems fine, contact our live chat support for help.

Other Platforms Like Tiranga

Tiranga works alongside other trusted platforms, including KWG Game platform. These partnerships allow us to expand the services and options available to our users. By collaborating with KWG Game and other reputable platforms, we can offer diverse gaming experiences, secure transactions, and exciting rewards. Our goal is to continuously enhance your experience and ensure you have access to top-tier online gaming opportunities.

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